Returns policy
Return eligibility depends on the item, source, and condition and is confirmed before payment.
Before purchase
Fieldio will state the applicable return terms in the WhatsApp purchase conversation.
Condition
Approved returns must remain unused with original packaging and tags.
Exceptions
Personalised, hygiene-sensitive, final-sale, and specially sourced products may not be returnable.
This launch-stage policy copy should be reviewed by Fieldio’s legal adviser before a final effective date is published.
Email [email protected]